Privacy Policy

Last updated: May 2026

At Stone and Bloom Co., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from stoneandbloomco.com.

1. Information We Collect

When you visit our store or place an order, we may collect the following information:

Personal details: name, email address, phone number, billing and shipping address
Payment information: processed securely through our payment provider (we do not store card details)
Device & browsing data: IP address, browser type, pages visited, and referring URLs
Order history: products purchased and transaction details

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Send order confirmations and shipping updates
Respond to your enquiries and provide customer support
Improve our website and shopping experience
Send marketing communications (only if you have opted in)

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted third parties only as necessary to operate our business, including:

Shipping and logistics providers
Payment processors
Email marketing platforms
Analytics services (e.g. Google Analytics)

All third parties are required to keep your information confidential and use it only for the services they provide to us.

4. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can choose to disable cookies through your browser settings, though this may affect some functionality of our store.

5. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Opt out of marketing communications at any time

To exercise any of these rights, please contact us at stoneandbloomco.au@gmail.com

6. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Our store is hosted on Shopify, which maintains industry-standard security measures.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.